Return Policy
If you change your mind with your purchase, you may request for a full refund within 30 days of delivery. Returns of opened packages are not allowed. All returned items must be in their original condition with all labels and tags intact.
You can send us your return request via Phone, WhatsApp, Email or our Contact Form. Please indicate your order number and phone number in your request.
Once we have confirmed your refund request, our courier will contact you directly to schedule a pick up of the item/s from your delivery address in the next 1-2 working days.
Upon receiving the returned item/s on our end, you will receive the refund via your original mode of payment within 7 working days.
Cancellation
You may cancel your order anytime before the it is shipped.
You will receive the refund via your original mode of payment within 7 working days.
Shipping Policy
For any order placed before 4pm, it will be scheduled for delivery on the next working day between 9am and 10pm.
For any order placed after 4pm, it will be scheduled for delivery the day after the next working day.
Delivery Policy
If 2 attempts of re-delivery fail, you will be charged SGD3.5 for next working day delivery between 9am and 10pm, or SGD5 for next working day time slot delivery.
We do not offer international delivery currently.
We are unable to make deliveries to a few restricted areas and restricted postal codes in Singapore.
Tracking Your Order
Once your order status is confirmed, tracking details will be sent via email, SMS or WhatsApp.
- Portable power. A Bluetooth speaker with a robust design and handy, soft and strong vegetable tanned leather carry strap.
- Bigger battery. 8 hours playtime on a single charge, at typical listening volumes. easy USB-C charging, perfect for parties.
- Qi-wireless charging technology powers compatible phones and devices with built-in wireless charging, Ideal when your devices are running low.
- Seamless streams. A wireless speaker designed for simple setup and use. Enjoy powerful sound with minimal setup.
- Stereo pairing. Designed with seamless stereo pairing in mind, easily connect to another Beolit 20 or Beolit 17 for an even more immersive sound.
- 2 Years International Warranty.