Return Policy
If you change your mind with your purchase, you may request for a full refund within 30 days of delivery. Returns of opened packages are not allowed. All returned items must be in their original condition with all labels and tags intact.
You can send us your return request via Phone, WhatsApp, Email or our Contact Form. Please indicate your order number and phone number in your request.
Once we have confirmed your refund request, our courier will contact you directly to schedule a pick up of the item/s from your delivery address in the next 1-2 working days.
Upon receiving the returned item/s on our end, you will receive the refund via your original mode of payment within 7 working days.
Cancellation
You may cancel your order anytime before the it is shipped.
You will receive the refund via your original mode of payment within 7 working days.
Shipping Policy
For any order placed before 4pm, it will be scheduled for delivery on the next working day between 9am and 10pm.
For any order placed after 4pm, it will be scheduled for delivery the day after the next working day.
Delivery Policy
If 2 attempts of re-delivery fail, you will be charged SGD3.5 for next working day delivery between 9am and 10pm, or SGD5 for next working day time slot delivery.
We do not offer international delivery currently.
We are unable to make deliveries to a few restricted areas and restricted postal codes in Singapore.
Tracking Your Order
Once your order status is confirmed, tracking details will be sent via email, SMS or WhatsApp.
- AI Face Tracking & LED Video Light: Hohem iSteady V2 gimbal has included AI Face Tracking to satisfy the increasingly diversified demands of capturing images. When combined with the upgraded face tracking 4.0 software, this iPhone gimbal is also appropriate for Vlog and YouTube, even at a great distance. The iSteady V2 includes a brightness-adjustable LED video light. Three levels of light are adjustable to meet varied demands and bring out the natural shine of your skin.
- 3-Axis Stabilization & Anti-Shake: In comparison to standard gimbals, the Hohem 3-axis smartphone stabilizer iSteady V2 delivers exceptional balance for shooting stable and smooth films. Despite weighing just 0.57 lbs, this handheld video stabilizer can accommodate phones weighing up to 0.62 lbs. You can capture every great moment with this 3-axis anti-shake gimbal stabilizer without much effort.
- App Features That Are Creative and Rich: Are you still concerned about generating a boring or dreary video? Hohem iSteady V2 smartphone gimbal has you covered with its user-friendly app. You may select from seven one-tap templates in the Hohem Pro app, including inception, dolly zoom, timelapse, and panoramas. You may also change the gimbal stabilizer's four settings (pan & tilt follow, pan follow, all follow/lock) to meet all of your filming demands.
- Rapid Reaction to Your Gestures & Emergencies Power Supply: Simply display your hand motion and it will take a picture for you to fulfil your various photography demands. Easily switch between landscape and portrait modes. The battery life of the Steady V2 is 9 hours, and it offers emergency charging of mobile phones and other electrical devices.
- 1 Year Local Warranty.