Return Policy
If you change your mind with your purchase, you may request for a full refund within 30 days of delivery. Returns of opened packages are not allowed. All returned items must be in their original condition with all labels and tags intact.
You can send us your return request via Phone, WhatsApp, Email or our Contact Form. Please indicate your order number and phone number in your request.
Once we have confirmed your refund request, our courier will contact you directly to schedule a pick up of the item/s from your delivery address in the next 1-2 working days.
Upon receiving the returned item/s on our end, you will receive the refund via your original mode of payment within 7 working days.
Cancellation
You may cancel your order anytime before the it is shipped.
You will receive the refund via your original mode of payment within 7 working days.
Shipping Policy
For any order placed before 4pm, it will be scheduled for delivery on the next working day between 9am and 10pm.
For any order placed after 4pm, it will be scheduled for delivery the day after the next working day.
Delivery Policy
If 2 attempts of re-delivery fail, you will be charged SGD3.5 for next working day delivery between 9am and 10pm, or SGD5 for next working day time slot delivery.
We do not offer international delivery currently.
We are unable to make deliveries to a few restricted areas and restricted postal codes in Singapore.
Tracking Your Order
Once your order status is confirmed, tracking details will be sent via email, SMS or WhatsApp.
- Revisit the Sinnoh region and story of Pokémon Pearl Version.
- Adventures in the Pokémon Shining Pearl game will take place in the familiar Sinnoh region. Rich in nature and with mighty Mount Coronet at its heart, Sinnoh is a land of many myths passed down through the ages. You’ll choose either Turtwig, Chimchar, or Piplup to be your first partner Pokémon and then set off on your journey to become the Champion of the Pokémon League. Along the way, you’ll run into the mysterious organization Team Galactic, and be able to encounter the Legendary Pokémon Palkia. Explore the revamped Grand Underground or put on a Super Contest Show.
- The Underground from the Pokémon Pearl Version game has been powered up and is now called the Grand Underground. Here, you can dig up valuable treasure and Pokémon Fossils, create your own Secret Base, and catch Pokémon in places called Pokémon Hideaways.
- When you aren’t exploring in the Grand Underground, enter a Super Contest Show! Super Contest Shows are popular events in the Sinnoh region, each put on by four performers and their partner Pokémon, who work together to dance and show off their performance skills.
- You can also adventure in the Grand Underground or put on a Super Contest Show with other players through the local communication of your Nintendo Switch system!
- Walk with your Pokémon, change up your style, and customize your Poké Balls. Choose a Pokémon that you’ve befriended during your journey to walk along behind you in the game. Depending on the Pokémon, you’ll see different gestures or ways of walking, and when you talk to your Pokémon, it will respond. You’ll also be able to add your own personal style! Choose a variety of outfits and coordinate tops and bottoms. Some are based around Pokémon motifs and others change your hairstyle. You can even use Capsule Decoration to add stickers to customize the effects that appear when your Pokémon comes out of its Poké Ball!