Return Policy
If you change your mind with your purchase, you may request for a full refund within 30 days of delivery. Returns of opened packages are not allowed. All returned items must be in their original condition with all labels and tags intact.
You can send us your return request via Phone, WhatsApp, Email or our Contact Form. Please indicate your order number and phone number in your request.
Once we have confirmed your refund request, our courier will contact you directly to schedule a pick up of the item/s from your delivery address in the next 1-2 working days.
Upon receiving the returned item/s on our end, you will receive the refund via your original mode of payment within 7 working days.
Cancellation
You may cancel your order anytime before the it is shipped.
You will receive the refund via your original mode of payment within 7 working days.
Shipping Policy
For any order placed before 4pm, it will be scheduled for delivery on the next working day between 9am and 10pm.
For any order placed after 4pm, it will be scheduled for delivery the day after the next working day.
Delivery Policy
If 2 attempts of re-delivery fail, you will be charged SGD3.5 for next working day delivery between 9am and 10pm, or SGD5 for next working day time slot delivery.
We do not offer international delivery currently.
We are unable to make deliveries to a few restricted areas and restricted postal codes in Singapore.
Tracking Your Order
Once your order status is confirmed, tracking details will be sent via email, SMS or WhatsApp.
- Smart Digital Counter: Designed with an electronic counter and a clear digital display, this jump rope records your calories consumption data in real-time. On top of that, it can record duration, and the number of jumps you have done. Set a target number of jumps or duration, and it will remind you when you hit the target.
- 2 Exercise Modes: There are 2 modes, normal rope jump and cordless rope jump, allowing you to adjust based on your needs. In addition, the length of the rope can be adjusted easily. The cordless rope is safe for beginners and kids, allow you to exercise wherever you want, even in tight spaces.
- Tangle-Free: This jump rope features premium bearings ensuring smooth and fast rotations without tangling.
- Weighted Handles: Each handle of this smart jump rope contains a removable weighted iron block.
- Build to Last: Steel rope wrapped by PVC sheathing makes it a more durable skipping rope. The durable PVC also maximises its service life while minimising damage due to wear and tear.