If you change your mind with your purchase, you may request for a full refund within 30 days of delivery. Returns of opened packages are not allowed. All returned items must be in their original condition with all labels and tags intact.
You can send us your return request via Phone, WhatsApp, Email or our Contact Form. Please indicate your order number and phone number in your request.
Once we have confirmed your refund request, our courier will contact you directly to schedule a pick up of the item/s from your delivery address in the next 1-2 working days.
Upon receiving the returned item/s on our end, you will receive the refund via your original mode of payment within 7 working days.
You may cancel your order anytime before the it is shipped.
You will receive the refund via your original mode of payment within 7 working days.
For any order placed before 4pm, it will be scheduled for delivery on the next working day between 9am and 10pm.
For any order placed after 4pm, it will be scheduled for delivery the day after the next working day.
If 2 attempts of re-delivery fail, you will be charged SGD3.5 for next working day delivery between 9am and 10pm, or SGD5 for next working day time slot delivery.
We do not offer international delivery currently.
We are unable to make deliveries to a few restricted areas and restricted postal codes in Singapore.
Tracking Your Order
Once your order status is confirmed, tracking details will be sent via email, SMS or WhatsApp.
BUY NOW, PAY LATER. 3/4 x Monthly Payment, 0% Interest.
No Hidden Fees
What you pay today
$0if you chooose to pay next month
$25*if you chooose to pay in 4 interest-free installments
Here’s how it works:
1. Pick your preferred items and proceed to checkout.
2. Select Grab as your payment method.
3. Enjoy interest-free instalment / deferred payment plans when you checkout on Grab.
*Assuming a total checkout price of $100
- Window & Door Alarm Sensor for Home Security - SwitchBot Contact Sensor can detect the opening/closing of doors and windows, guarding the security of the elderly, children, and pets. With the built-in light sensor, it will automatically trigger the Switchbot Bot to turn on the light when someone moves when the environment goes dark. The magnets need to be aligned with the bottom of the body, and the distance between the two components needs to be less than 1.2 inches (30mm).
- Detects People Leaving or Entering the House - With the built-in motion sensor, the contact sensor will know whether you are leaving or coming home, making it possible to trigger the different actions that you set in "Scenes" in the SwitchBot app. When it detects you leaving home, your appliances will automatically turn off, and when it detects you arriving home, your appliances will automatically turn on. (SwitchBot Hub Mini required)
- Easy to Install & Place Anywhere - Thanks to the small and wireless design with a long battery life, you can install the contact sensor tool-free and get it set up in seconds. Place it on a medicine box to track whether elderlies are taking their medication, or place it on your pet's cage to know if your kitten has slipped away.
- Part of the SwitchBot Ecosystem - Connect contact sensor with other SwitchBot products and set up a ”Scene“ in the SwitchBot app. When windows are opened, the SwitchBot Bot will be triggered to turn off the air purifier automatically etc.
- Remote Alert Notification & Voice Alarm from Alexa - You will receive a door-open alert notification on your phone if a suspicious person enters the house while you are away. Alexa will start a voice alarm to scare off any burglars, ensuring your apartment security.
- Size: 70.5mm*25.5mm*23mm (Contact Sensor); 35mm*12mm*12.5mm (Magnet).
- Weight: 43g (Contact Sensor with Batteries); 13g (Magnet).
- Power & Battery Life: AAA batteries*2, typically 3 years, triggered 80 times by door opening, 80 times by door closing, 40 times by button presses, 40 times by light sensing, and 20 times by local scenes under 77°F (25°C) on a daily basis.
- Working Condition: 14°F -140°F (-10°-60°), 20-85% RH.
- Maximum Detection Distance: 5m.
- Maximum Detection Range: 90° horizontally and 55° vertically, results obtained from lab experiments under 77°F (25°).
- 1 Year Limited Warranty.