
Great service! Incredibly quick delivery. Even when it went over the 48hour delivery time I contacted them and they organised a private driver to deliver to my new address before leaving the country. Really happy with the product also.
| Brand | Warranty | Service Center Address | Contact / Support |
|---|---|---|---|
| Amazfit / Bebird | 1 Year | Life Ideas Pte Ltd65 Ubi Road 1, Oxley Bizhub #01-79, S408729 |
+65 6241 1976 info@camera.com.sg |
| Apple | 1 Year | Apple Store / Authorized Service Centers | - |
| Arzopa | 1 Year | StreamCast Asia Pte Ltd102F Pasir Panjang Road #05-08 Citilink Warehouse, S118530 |
+65 6272 1151 Email Support |
| Asus | 1 Year | 8 Burn Road, #11-16 Trivex, S369977Mon-Fri (10AM-7PM), Sat (10AM-1PM) | +65 6636 9163 |
| Audio-Technica | 1 Year | 11 Ubi Road 1, #06-01 Meiban Industrial Bldg, S408723 |
+65 6749 5686 Email Service |
| Bose | 1 Year | Bose Service @ High Street Centre1 North Bridge Rd, #01-36, S179094 | +65 6777 9600 |
| Bowers & Wilkins / Marshall | 1-2 Years | TC Acoustic Experience Centre105 Eunos Avenue 3, #05-01, S409836 | Book Appointment |
| DJI | 1 Year | DJI ARS Singapore1 HarbourFront Walk, #02-155, S098585 | +65 9114 4860 |
| Focal | 1-2 Years | Zepplin & Co.1 Rochor Canal Road, #02-78 Sim Lim Square, S188504Tue-Sat: 11:30-19:30 | Sun: 12:00-18:45 |
Contact Form +65 9337 9655 |
| Fujifilm | 1 Year |
FUJIFILM Asia Pacific438B Alexandra Road, #03-04 Alexandra Technopark Singapore 119968 (Please access via Tower B, Lift Lobby 1) |
+65 6383 9933 |
| Garmin / Nintendo / Huawei / Ultrahuman | 1-2 Years | Convergent Systems9 Ubi Crescent, S408572Weekdays: 9am to 6pm |
+65 6337 0177 rma@convergent.com.sg |
| 1 Year | 12 Kallang Avenue #03-03 Aperia, S339511 |
+65 6230 7928 pixel@ctdi.com.sg |
|
| GoPro / JisuLife / PLAUD AI | 1 Year | Ban Leong Technologies150 Ubi Avenue 4, #04-01, S408825 | +65 6512 9250 |
| Insta360 | 1 Year | Lau (International) Distribution Pte Ltd 132 Joo Seng Road, #08-02, Uniplas Building S(368358) Mon-Fri: 10:00-12:00 & 14:00-17:00 |
+65 6214 9043 Aftersales Services support@lau-intl.zendesk.com |
| Oura | 1 Year | - |
+65 6214 9043 Oura Live Chat Service Or via “Help” function within the OURA application |
| JBL / HK / Devialet | 1-2 Years | IMS Marketing60 Marsiling Road, SKM Building, L1, S739107 | Whatsapp Only:+65 8857 0421 |
| Kobo / Nakamichi / Skyzer / BearBrick / BestLife | 1 Year | Metapod / Sprint-Cass159 Sin Ming Rd, #04-02 Amtech Bldg, S575625 |
+65 6553 3788 hello@metapod.com |
| Sennheiser | 2 Years | Sonova Consumer Hearing21 Media Cir., #07-01, S138562 | +65 6979 7380 |
| Shokz | 2 Years | iFactory Asia3 Ang Mo Kio St 62, #02-26 Link@AMK, S569139 | Email Support |
| Sony / PlayStation | 1 Year | Sony Service Centre @ 313@somerset11:00am - 8:00pm Daily | Online Support |
| Stryv | 1-2 Years | - |
WhatsApp +65 8807 9153 contact@stryv.co |
| Therabody | 1 Year | Leader Radio Technologies601 MacPherson Road, #08-03 Grantral Complex, S368242Mon-Fri: 9:30am - 6pm (Closed Sat/Sun/PH) |
Warranty Registration support@leaderradio.com.sg |
| XGIMI | 1 Year | Vstecs (Singapore)19 Kallang Ave, #07-153, S339410 | +65 6393 4793 |
For other brands not listed above, please contact us at hello@metapod.com

Great service! Incredibly quick delivery. Even when it went over the 48hour delivery time I contacted them and they organised a private driver to deliver to my new address before leaving the country. Really happy with the product also.

I bought my item online from Metapod Singapore and had several questions. Thankfully, Joel was there to assist me. His service and attitude were outstanding, and I received my item exactly as expected. A big thank you to Joel and Metapod Singapore.

Ordered Sony WH1000XM5 silver for same day delivery, black color was delivered instead. Manage to contact METAPOD and they immediately get someone to exchange the color to silver on the same day! Within a few hours after I contacted them. Really very impressed with their excellent customer service and fast respond time! Will definitely buy from METAPOD again!!

Excellent service. Fast response. They have been so accommodating in the requests I have made. Will definitely shop again here. Highly recommended when in T3.

Bought a Sony headset in Jan - really efficient next day service well packaged and instructions followed as I was a tourist on a short stay