
Great service! Incredibly quick delivery. Even when it went over the 48hour delivery time I contacted them and they organised a private driver to deliver to my new address before leaving the country. Really happy with the product also.
We provide a 7 day, 1-to-1 replacement warranty against manufacturing defects for all products sold through METAPOD.com.
No replacement will be given if the product is damaged due to improper use by the customer or tampered with by someone who is not authorized by us.
All products are subjected to the warranty given by the official brand owner or their authorized agent in Singapore, usually 12 months from the date of purchase. The 1-to-1 replacement warranty does not apply after the 7 days period.
In the case that product sold is imported, METAPOD.com will provide the same warranty as the brand or their authorized agent, usually for a duration of 12 months from the date of purchase. The 1-to-1 replacement warranty does not apply after the 7 days period.
Great service! Incredibly quick delivery. Even when it went over the 48hour delivery time I contacted them and they organised a private driver to deliver to my new address before leaving the country. Really happy with the product also.
I bought my item online from Metapod Singapore and had several questions. Thankfully, Joel was there to assist me. His service and attitude were outstanding, and I received my item exactly as expected. A big thank you to Joel and Metapod Singapore.
Ordered Sony WH1000XM5 silver for same day delivery, black color was delivered instead. Manage to contact METAPOD and they immediately get someone to exchange the color to silver on the same day! Within a few hours after I contacted them. Really very impressed with their excellent customer service and fast respond time! Will definitely buy from METAPOD again!!
Excellent service. Fast response. They have been so accommodating in the requests I have made. Will definitely shop again here. Highly recommended when in T3.
Bought a Sony headset in Jan - really efficient next day service well packaged and instructions followed as I was a tourist on a short stay