- If you change your mind with your purchase and have yet to open the packaging of the product, you may request for a full refund within 30 days of delivery. Returns of opened packages are strictly not allowed, except if the product has a manufacturing defect. All returned items must be in their original condition with all packaging, labels and tags intact.
- You can send us your return request via Phone, Email or our Contact Form. Please indicate your order number and contact information in your request.
- Once we have confirmed your refund request, we will arrange a courier to pick up the item/s from your delivery address in the next 1-2 working days.
- Upon receiving the returned item/s on our end, you will receive the refund via your original mode of payment within 7 working days.
- You may cancel your order anytime before the it is shipped.
- Once the cancellation has been processed, you will receive a refund via your original mode of payment within 7 working days.
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