Shipping & Delivery

Delivery Schedule and Charges

1. 48-hour Delivery:

For orders above $50 - Free

For orders below $50 - $3.00

• For any order confirmed before 2pm, delivery will be scheduled for next working day between 9am to 9pm, barring any unforeseen circumstances.
• For any order confirmed after 2pm, delivery will be scheduled for the day after the next working day, barring any unforeseen circumstances.

There is no delivery on Sundays and Singapore Public Holidays. During sales periods and force majeure events, such as extreme weather conditions, deliveries may take a little longer.

2. Same Day Delivery - S$9.90 per order, including Sat/Sun

• For any order confirmed before 12pm, delivery will be scheduled for the same day between 5pm to 9pm, barring any unforeseen circumstances.
• For any order confirmed after 12pm, delivery will be scheduled for the next day between 9am to 9pm, barring any unforeseen circumstances.

There are no Same Day Deliveries on Singapore Public Holidays. During sales periods and force majeure events, such as extreme weather conditions, deliveries may take a little longer.

3. Free re-delivery attempts - 2 attempts but on the next working day, or the day after the next working day.

If 2 attempts of re-delivery fail, the following delivery charges will apply:

S$5 - Next working day delivery between 9am to 9pm.

International Delivery

International delivery is currently not available.

Hotel Delivery

We are able to deliver to hotels. However, delivery will only be made to the Hotel Reception or Concierge. You are required to check with the Hotel Reception or Concierge on accepting delivery for your order.

No-Delivery Zone

METAPOD.com aims to provide the best delivery services where possible. Currently, we do not deliver to Post Office Box, Parcel Locker, Pick Locker, or Drop Off Point. We are unable to make deliveries to a few Restricted Areas and Restricted Postal Codes in Singapore. The details are listed at the end of this document.

How do I track my order?

Once your order has been dispatched, tracking details will be sent to you via email.

Will I be notified of the delivery date?

Delivery will be fulfilled on the next working day in general. On the day of delivery, the courier will usually contact the customer (via text or call) only if he could not reach anyone during a delivery attempt.

Non-Delivery Zone – RESTRICTED AREA

• Airline Road
• Airport Cargo Road
• Alps Avenue
• Brani Terminal Avenue
• Changi Airport (only areas with restricted access)
• Jurong Island
• Kusu Island
• Pulau Damar Laut
• Pulau Busing
• Pulau Tekong
• Pulau Sakeng
• Pulau Sebarok
• Pulau Ubin
• Rifle Range
• Seletar Aerospace
• St John Island
• Turn Club Avenue
• West Camp Road

Non-Delivery Zone – RESTRICTED POSTAL CODES

• 099958 Resort World at Sentosa
• 109679 Resort World at Sentosa (Office)
• 109680 Defence Technology Tower A
• 109681 Central Manpower Base (CMPB)
• 109682 Defence Technology Tower B
• 117386 6 Defence Technology Tower B
• 117536 1, Pulau Ular
• 117605 Power Grid
• 117630 Stockport Road
• 118326 Tanjong Berlayer Camp
• 129817 Clementi Camp
• 139302 Ayer Raja Camp
• 149051 Special Operation Command
• 149373 Queenstown Remand Centre
• 178880 Parliament House
• 248843 3 Tanglin Camp
• 367833 Mount Vernon Camp
• 397970 Guillemard Camp
• 417902 Kaki Bukit Prison School
• 465556 Bedok Reformative Training Center
• 478937 Singapore Prisons Quarters
• 498760 Changi Exhibition Centre (Airbase)
• 498761 Changi Exhibition Centre (Airbase)
• 498819 Changi Naval Base
• 498834 Tanah Merah Prison
• 499611 8 Changi North Way (ST Aerospace)
• 506969 Changi Prison Complex Cluster B
• 507087 Selarang Camp
• 507093 Changi Camp
• 507709 Changi Prison Complex Cluster A
• 508487 Hendon Camp
• 509863 Changi Airbase
• 509927 Trend Engine Overhaul Complex
• 509928 SIA Engine Test Centre
• 509932 Trend Engine Overhaul Complex
• 528765 21 Tampines North Drive 2 (Cold Storage Fulfillment Centre)
• 534257 Paya Lebar Airbase
• 567754 Amoy Quee Camp
• 578775 601, Island Club Road
• 596302 Maju Camp
• 596472 Police KNIS Traning Camp
• 609412 2 Vobak Building
• 619110 Jurong Port
• 619523 ST Kinetics
• 628054 29, Tanjong Kling
• 628398 Tuas Naval Base
• 628439 Tanjong Gul Camp
• 629122 Jurong Shipyard
• 629351 50, Gul Road
• 629353 Keppel Shipyard (Gul)
• 629853 21 Benoi Sector #05-03 (Amazon Fulfillment Center)
• 629888 Keppel Shipyard
• 637559 Pasir Laba Camp
• 637607 Tuas Power Station
• 638357 Jurong Camp I
• 638361 Jurong Camp II
• 638364 SAFTI Military Institute
• 638501 ST Marine
• 638709 15, Tuas Crescent
• 638717 23, Tuas Crescent
• 667988 Bukit Gombak Camp
• 669638 Hillview Camp
• 669642 Gombak Base HQ
• 669644 Gombak Base
• 669645 Ministry of Defence
• 669646 Bukit Panjang Camp
• 688248 Kranji Camp III
• 688253 Police Dog (K9) Unit
• 688255 Mowbray Camp
• 688256 Kranji Camp II
• 688257 Kranji Camp
• 688793 Stagmont Camp
• 689953 Keat Hong Camp II
• 689954 Keat Hong Camp
• 698956 Tengah Air Base
• 708972 Murai Camp
• 708976 Lim Chu Kang Camp II
• 718919 Sungei Gedong Camp
• 729753 Mandai Camp
• 729754 Mandai Camp II
• 729756 Mandai Hill Camp
• 738103 Woodland Check Point
• 738203 Woodland Check Point
• 738406 60 Woodlands Industrial Park D
• 738700 Woodland Check Point
• 757618 Sembawang Camp
• 757752 Sembawang Airbase
• 757753 Chong Pang Camp
• 757758 Dieppe Barracks
• 758103 Senoko Power Station
• 759907 Senoko Incineration Plant
• 759956 Sembawang Shipyard
• 759957 Sembawang Prison
• 759945 Admiralty West Prison
• 759956 Sembawang Wharf
• 769194 4 Lorong Chencharu
• 778900 Nee Soon Camp (Leo North)
• 797792 Seletar Airport Passenger Terminal
• 778895 Nee Soon Camp
• 779914 Nee Soon Camp (SCDF)
• 797809 Seletar Airport
• 818948 11, West Perimeter Road
• 819116 1, North Perimeter Road
• 819117 20, North Perimeter Road
• 819118 21, North Perimeter Road
• 819658 8 Changi International Airport Services
• 819659 SATS Inflight Catering Centre 1