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About Atome
Atome is one of Southeast Asia's leading digital consumer financing platform. Short for "Available to Me", Atome offers shoppers flexible payment solutions at popular online and offline retailers across categories like fashion, beauty, lifestyle, travel, fitness and homeware.
Competitive prices, fastest and smoothest delivery i’ve ever gotten, and second to none customer service. HOW ARE THEY NOT THE NUMBER 1 CONSUMER ELECTRONICS STORE AND HOW HAVE I NOT HEARD OF THEM BEFORE? Really amazing team of people who are dedicated to putting the customer first! From me asking questions (thank you Derrick!) to even checking up on me to see if i’ve received my parcel safely (thank you Joel!) really one of the best transactions of my life! Will definitely support then again when I need more tech! 11/10 for going the extra mile, highly recommended!
Totally 5.0/5.0 score for customer service. Accidentally selected the wrong color for the product initially. Contacted customer service during weekend timing, but still got fast and responsive replies from them. Kudos to the friendly assistance rendered. Will totally check out the store again for any other products in future!
Made my first purchase since it appeared on the Grab app. I was hesitant to make the purchase but eventually did. They mentioned that the item will be delivered within or in 48 hours, true to their word, they did. I'll definitely purchase from their online shop again.
Just bought a Nintendo switch from them and accidentally bought the wrong colour and they exchange it for me within 2 days without any cost. Would definitely recommend this store!! :) fast and helpful reply as well.
The customer service is unparalleled. Joel managed to arrange a super expedited delivery for the product on short notice- and kept me updated throughout via Insta chats. I was in Singapore just for an evening- and Joel managed a less than 24 hour lead time delivery to my Hotel through his team. Reliable and dependable service. I am a happy customer.
