Return Policy
If you change your mind with your purchase, you may request for a full refund within 30 days of delivery. Returns of opened packages are not allowed. All returned items must be in their original condition with all labels and tags intact.
You can send us your return request via Phone, WhatsApp, Email or our Contact Form. Please indicate your order number and phone number in your request.
Once we have confirmed your refund request, our courier will contact you directly to schedule a pick up of the item/s from your delivery address in the next 1-2 working days.
Upon receiving the returned item/s on our end, you will receive the refund via your original mode of payment within 7 working days.
Cancellation
You may cancel your order anytime before the it is shipped.
You will receive the refund via your original mode of payment within 7 working days.
Shipping Policy
For any order placed before 4pm, it will be scheduled for delivery on the next working day between 9am and 10pm.
For any order placed after 4pm, it will be scheduled for delivery the day after the next working day.
Delivery Policy
If 2 attempts of re-delivery fail, you will be charged SGD3.5 for next working day delivery between 9am and 10pm, or SGD5 for next working day time slot delivery.
We do not offer international delivery currently.
We are unable to make deliveries to a few restricted areas and restricted postal codes in Singapore.
Tracking Your Order
Once your order status is confirmed, tracking details will be sent via email, SMS or WhatsApp.
- Simply follow the app: Kids play along with the interactive app during brush time. The Sonicare kids app coaches them into how to brush, with fun animations and rewards designed to support them as they build their routine.
- 98% say it's easier to get kids brush longer and better: With the Philips Sonicare For Kids toothbrush and app, children can discover how to brush properly on their own. The app syncs with your kid's sonic toothbrush via Bluetooth to show proper brushing techniques and track performance. Kids can see how well they brush, and earn exciting rewards for a job well done. Educational, and effective, 98% of parents surveyed say it's easier to get their kids to brush longer and better. It's the fun way to help kids develop healthy oral care habits that will last a lifetime.
- Your child’s personal brushing coach: The fun starts as soon as brush time begins. Sonicare kids can earn healthy food rewards to feed to Sparkly, who will encourage them to brush for longer and in a better way.
- For the development of a lifelong routine: The Sonicare Kids app is designed to make brushing easier for children. Sparkly encourages your child to brush each part of their mouth for even coverage. And the speed gradually increases to 2-minutes over time to meet dental brush time recommendations.
- No need for constant syncs: Your child’s brush saves data for up to 20 brushing sessions, meaning there’s no need to constantly sync. It also saves time information – so you can easily monitor how well your child is sticking to their routine.
- Dynamic cleaning action drives fluid between teeth: As kids learn to brush, our sonic technology does the rest. The unique dynamic action of a Philips Sonicare electric toothbrush gently and effectively reaches deep between teeth and along the gum line. With over 500 strokes per second, sonic cleaning power helps compensate for developing techniques as children grow better at brushing. This technology makes a Philips Sonicare For Kids toothbrush up to 75% more effective than manual toothbrushes, resulting in more successful check-ups.
- Fun interchangeable stickers for customization: Fun handle stickers let kids choose the look of their toothbrush. With eight interchangeable designs inside every sonic toothbrush box, kids can give their brush a new look as often as they want. Combined with the chance to customize the look of their app's character, the Philips Sonicare For Kids experience is all about making effective oral care engaging and fun at all times.
- 2 Kid-friendly power modes deliver a gentle, effective clean: With two kid-friendly power modes, this power toothbrush provides proper cleaning for different ages; a low mode for younger children and high mode for older kids.
- Multi grip design for parents and kids: Ergonomically designed to enable kids to brush on their own, or with their parents. Every Philips Sonicare For Kids toothbrush boasts a cleverly designed handle that enables parents and kids to brush together if they want. The steady grip ensures smaller hands can easily maneuver the brush on their own, while the spacious design leaves room for parents to help when need be. The sturdy handle design makes it easy for kids to store the toothbrush in an upright position, or apply toothpaste while the toothbrush is laying flat.
- Rubberized brush head is designed to protect young teeth: The rubberized brush head of this electric toothbrush is designed to help protect growing teeth.
- Preferred by dentists: Choose the brush preferred by dental professionals. 91% of dental professional parents prefer Philips Sonicare For Kids for their own children.
- 2 brush head sizes available: This Philips Sonicare electric toothbrush comes with 1 compact size brush bead. A standard sized brush head is also available to be purchased separately. Philips Sonicare for Kids brush heads are specifically designed to gently clean and protect teeth as they grow.
- 2 Years Warranty.